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Shipping Policy

Shipping Policy

Shipping Policy
Scentsouls ships to all 29 Indian states, residence and commercial addresses.

We do not ship to:
Andaman and Nicobar Islands

Free Shipping
Free Shipping is now available on all orders shipping to addresses within all states of India. There is no minimum purchase, product restrictions, or cap.


Shipping Methods
We have our own packaging team to ensure that your product is shipped securely and meets our standard.

Every product is carefully inspected and bubble wrap is used as a mandate to make sure the package arrives safely.

Once your order has been dispatched from our warehouse it takes 24 hours for it to reflect, you will receive an email with tracking and details regarding the courier company that is processing your order.

We offer the following services for delivery:

Several shipping methods are available for each carrier, including standard and expedited services. Some shipping methods explicitly state which carrier will be used. Others may ship by a variety of carriers depending on package. If you choose a method where multiple carriers can be used, you cannot request a specific carrier.

Delivery Estimates
All orders are dispatched within 1-2 business days.

If the order is placed during the time of sale it may take longer for us to dispatch due to the event, estimated time to dispatch is 3 to 5 days.

Delivery times vary depending on the shipping method selected. Each shipping method will display a delivery date or date range of when a shipment can be expected for delivery.

Under normal circumstances, the stated delivery day/range is accurate 99% of the time. There will be a small portion of shipments that take longer. If your delivery has not arrived we suggest you check the tracking to get a package update. Please be advised that some addresses may consistently take longer than the stated delivery dates. Deliveries may also take longer if you live in an area that is experiencing an unexpected service delay, such as severe weather, natural disasters, unscheduled events, etc.